Returns & Refunds
Cancellation Policy
- If you wish to cancel your order and it has not yet been packed, you can easily request cancellation by navigating to the My Orders section, selecting the relevant order, and clicking on the Request Cancellation button. Once we receive the request, we will promptly cancel the order and initiate a refund.
- If your order is packed and ready for pickup, You can easily request cancellation by contacting our customer service team. Once we receive your request, we will promptly cancel the order and initiate a refund.
- If you do not pick up your order within 48 hours of receiving confirmation that it is ready for pickup, it will be automatically cancelled and the amount will be refunded to your original mode of payment.
Return & Refund Policy
We cannot accept returns in the following circumstances:
- Tyres that have been used or mounted cannot be returned.
- Tyres that have been damaged by the buyer cannot be returned.
- Late return requests will not be accepted, so please make sure to submit your return request within 7 days of the delivery date.
- Tyres without the original sticker, label, or barcode cannot be returned.
- Tyres specified as non-returnable on the product page cannot be returned.
How to return:
- You can easily request return by navigating to the My Orders section, selecting the relevant order, and clicking on the Request Return button.
- Select the reason for return from the drop-down menu.
- Please return the item(s) to the same store where you originally picked up your order.
- All items must be returned within 7 days of the delivery date.
- All items must be returned in their original packaging and with the manufacturer labels and barcode intact. Additionally, any free items that were included with the order must also be returned.
- Unless otherwise stated, restocking fees may apply.
- Once we have received and processed your returned items, a refund will be issued to your original method of payment within 7-12 business days.
